Refund policy

Because our displays are made to order, we can't accept returns or exchanges for:

Please check the dimensions and details on the product page before ordering. If you're unsure, email us first and we'll help you choose.

If your display arrives damaged, broken, or defective, we'll make it right.

Email us within 48 hours of delivery with your order number and photos of the damage and the packaging.
Keep all packaging until your claim is resolved.
Once approved, we'll send a replacement or a full refund, your choice, at no cost to you.

If you received the wrong item, contact us within 7 days and we'll send the correct one at no cost to you.

If your order shows as delivered but you didn't receive it, contact the carrier first, then contact us within 7 days and we'll help.

You can cancel within 24 hours of ordering, as long as the order hasn't shipped yet.

Approved refunds are returned to your original payment method. Please allow 5–10 business days for your bank or card provider to post the refund.

We're not responsible for delivery issues caused by an incorrect shipping address entered at checkout.

Email goldstandarddisplays@aol.com or call +1 347-582-5879.